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  ITIL & ISO20000
This portal was designed to be a medium for peer to peer communication and assistance with ITIL, ISO20000 and BS15000. Please help us to achieve this mission by linking to us from your own website.

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ITIL & ISO 20000 User Group Forums


  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.




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  ISO 20000 Source
The ISO 20000 standards can be obtained directly from:

StandardsDirect (BSI):
ISO 20000 Download Page

Or as part of the starter set:
The ISO 20000 Toolkit

The latter is a comprehensive kit containing guides, templates, checklists and presentations.


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Exin / BCS ISO 2000 Exams
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