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Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

On-Board Facilities
Posted on Friday, August 13 @ 05:31:38 UTC by bs15000

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On-Board Facilities


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