Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."
Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.
Posted: Wed Oct 22, 2008 1:11 am Post subject: ITSM Release Management positions
My name is Chris De Leo and I'm a recruiter with Bernard Nickels and Associates. I have several ITSM Release Management positions across the country and can use several resources for these projects. Please see below for details and email email@example.com of interested. Thanks.
Project description: This is an ITSM Release Management improvement program with the goal to decrease risk, decrease cost, improve quality and improve timing. This program will design, build, and activate an integrated solution using BP4SM for both process and tool implementation, which includes: Release Mgmt., Change Mgmt., Configuration Mgmt., and Service Level Mgmt.
Automation of these processes will be enabled by the implementation of Service Manager, uCMDD, DDM, and Release Control.
Language : English
Description : Service Manager v7 Tools Architect for 30 week delivery in OH.
Required Skills : See Requested Profile
Delivery Entity/Place : Cleveland, OH
Project Status : Delivery
Start Date : 10/27/2008
End Date : 06/05/2009
Detailed description: Consultant Role/Responsibilities on Engagement:
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