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ITIL & ISO 20000 User Group Forums


  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

ITIL & ISO 20000 User Group: Forums

ITIL & BS15000 ITSM Group :: View Forum - ISO 20000
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ISO 20000
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This topic is locked: you cannot edit posts or make replies. Sticky: Where to Obtain the ISO 20000 Standards
0 ServiceGuy 41201 Wed Oct 15, 2008 2:00 am
ServiceGuy View latest post
No new posts ISO internal audit
0 kanu_ch 86525 Mon Dec 15, 2008 5:00 pm
kanu_ch View latest post
No new posts Please Help -- Cost of ISO 20000 Certification
1 Ray 12864 Tue Oct 28, 2008 1:08 am
Acidscout View latest post
No new posts ITIL vs ISO20000
1 Mashuganah 54500 Tue Oct 28, 2008 1:06 am
Acidscout View latest post
No new posts Statistics on the Return on Investment
5 Rupa 14321 Mon Sep 22, 2008 11:14 pm
itsm_stephen View latest post
No new posts applicability of ISO 20000 on system integrator
0 dennisli 5702 Wed Sep 17, 2008 7:35 pm
dennisli View latest post
No new posts ITIL / ISO 20000 Queries
1 Jittu 5638 Mon Aug 25, 2008 9:21 pm
Jittu View latest post
No new posts So--are you using ISO 20000?
0 Ric 5289 Sat Aug 02, 2008 3:22 pm
Ric View latest post
No new posts using ISO20000 to start off ITIL
0 zoe 5574 Thu Jul 31, 2008 12:03 am
zoe View latest post
No new posts ISO 20000 and ITAM
0 Prakash 5430 Mon Jul 21, 2008 6:44 pm
Prakash View latest post
No new posts Just Been Asked To Attend An ISO 20000 Presentation
0 Mikeadee 5825 Thu Mar 13, 2008 8:41 pm
Mikeadee View latest post
No new posts What after ISO 20000 organization certification?
1 Lidkim 6598 Fri Jan 04, 2008 8:38 pm
JulianW View latest post
No new posts BIP 0005 and BIP 0015
0 yongkw 7934 Wed Nov 21, 2007 11:33 pm
yongkw View latest post
No new posts ISO 20000 Consulting Firms? How? Step-by-Step?
0 Lidkim 6119 Mon Oct 22, 2007 8:32 pm
Lidkim View latest post
No new posts Detailed scoping question with example organization
3 Jonesy 8686 Tue Oct 16, 2007 3:30 am
itsm_stephen View latest post
No new posts --
0 Khalidh 5559 Sun Oct 14, 2007 6:18 am
Khalidh View latest post
No new posts ISO 20k just for one process ?
2 Abdullah 7568 Tue Sep 25, 2007 2:43 am
itsm_stephen View latest post
No new posts ISO 20000 Toolkit
1 cclpc 7252 Wed Sep 05, 2007 5:47 am
ITILgeek View latest post
No new posts Has any one received ISO20000 certification
14 petra 22405 Sat Jul 14, 2007 5:23 am
ServiceGuy View latest post
No new posts Service Reporting - Process and Documentation
0 May9 6908 Thu May 24, 2007 10:34 pm
May9 View latest post
No new posts Planning and implementing new or changed services
0 Achilles_g 6248 Wed Apr 25, 2007 4:59 pm
Achilles_g View latest post
No new posts Scoping
2 smudger 7393 Sun Mar 25, 2007 11:48 pm
Wiggy View latest post
No new posts Project Plan
1 smudger 7356 Sat Mar 10, 2007 2:06 am
David View latest post
No new posts How to implement
1 rdtarroza 7336 Fri Dec 29, 2006 8:48 pm
Wiggy View latest post
No new posts Software Tools to assist audits agains ISO/IEC 20000
0 rdtarroza 6804 Tue Dec 19, 2006 5:25 pm
rdtarroza View latest post
No new posts How can Global Processes fit into ISO 20000 requirements?
0 rdtarroza 6672 Mon Dec 04, 2006 7:40 pm
rdtarroza View latest post
No new posts Service Management Plan
5 toxic8 12415 Mon Dec 04, 2006 7:33 pm
rdtarroza View latest post
No new posts ISO 20000 and Configuration Management
0 amacdos 6484 Mon Oct 16, 2006 3:34 pm
amacdos View latest post
No new posts Checklist for BS15000 Readiness
9 Sachin 17984 Wed Sep 06, 2006 4:28 pm
daanzer View latest post
No new posts BS15000 OR ISO 20000
0 pshashi 6435 Mon Sep 04, 2006 6:56 pm
pshashi View latest post
No new posts Public Access Standards
2 Silver 7879 Mon Sep 04, 2006 6:19 pm
pshashi View latest post
No new posts Service Catalogue
1 lalnius 6783 Mon Aug 21, 2006 10:08 pm
ITCertGulf View latest post
No new posts Auditing change from BS15000 to ISO 20000
2 ashishbeke 8019 Mon Aug 21, 2006 10:03 pm
ITCertGulf View latest post
No new posts Certification bodies
3 RV 9998 Wed Jun 07, 2006 5:43 am
ServiceGuy View latest post
No new posts [ Poll ] What is the ROI on an ISO 20000 implementation?
0 Pieterg 7227 Mon Apr 10, 2006 5:24 pm
Pieterg View latest post
No new posts Cost of Implementing ISO20000/BS15000
2 petra 8264 Wed Apr 05, 2006 6:09 am
petra View latest post
No new posts Documentation Requirements for ISO 20000
1 palsamv 9922 Mon Mar 20, 2006 9:32 pm
arthur-fox View latest post
No new posts ISO 20000 Published Today
2 ServiceGuy 8788 Sun Dec 18, 2005 7:24 pm
ServiceGuy View latest post
No new posts BS15000, ITIL and ITSM differences?
1 Ernie 7945 Thu Dec 01, 2005 8:54 pm
ServiceGuy View latest post
No new posts ISO 20000, ISO20000
12 Norm 20249 Mon Nov 28, 2005 8:31 am
Roger View latest post
No new posts BS 15000 applicability
1 molak 7110 Wed Nov 02, 2005 6:01 am
proattivo View latest post
No new posts Service Level Management & Reporting
1 NK 7530 Thu Oct 27, 2005 8:08 pm
Ralph View latest post
No new posts BS 15000 Training
1 BryanShoe 7307 Thu Oct 13, 2005 10:50 am
ITILHelper View latest post
No new posts Scoping
4 MarkL 10537 Wed Sep 07, 2005 12:21 pm
span View latest post
No new posts Can you get certified with a subset of processes?
1 CM 7484 Thu Sep 01, 2005 1:52 am
Reddevil1976 View latest post
No new posts How to Kick Start BS15000
2 prashant_1012 8549 Thu Sep 01, 2005 1:51 am
Reddevil1976 View latest post
No new posts ISO20000 and ITIL.
0 DrITIL 8888 Sun Aug 21, 2005 10:12 pm
DrITIL View latest post
No new posts PD0015 translation
1 Berthold 7701 Mon May 09, 2005 9:05 pm
statty45 View latest post
No new posts PD005 and PD0015
1 Andre 9142 Mon Nov 29, 2004 10:39 pm
Deana View latest post
No new posts BS15000-1 or BS15000-2?
1 Michael 5887 Sun Aug 15, 2004 5:52 am
ServiceGuy View latest post
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