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  ITIL News Snippets
Forrester Research report (Ref: Computer Weekly) that IT depts can improve their efficiency by using ITIL. The report states: "ITIL is the foundation for better control of how IT delivers services to business."

Standards Australia have published AS8018 (AS 8018), to equate to BS 15000 / ISO 20000.

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ITIL & BS15000 ITSM Group Forum Index
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 Forum   Topics   Posts   Last Post 
ITIL  
ISO 20000  
No new posts ISO 20000
Discuss all issues related to the ISO20000 service management standard
   
50 136 Mon Dec 15, 2008 5:00 pm
kanu_ch View latest post
No new posts ISO 20000 Certification
Discussion related to the ISO 20000 personal certification scheme, including the Foundation Certificate
   
3 5 Wed May 07, 2008 5:47 am
GordonD View latest post
No new posts Other Related Standards
Discuss all issues related to standards, exluding BS15000 itself.
   
6 25 Tue Sep 25, 2007 2:49 am
itsm_stephen View latest post
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